For clinics & health practices

Every patient call answered. Even at 8am on a Monday.

An AI receptionist that books, reschedules and answers common questions, then hands your team a short summary with next steps.

Who it is for: GPs, dental, physio, chiro, allied health and specialist rooms.

Example call
Hi, I need to see a doctor this week, I’m a new patient.
Welcome! We’re taking new patients. I have Thursday at 10:20 or Friday at 2:40 with Dr Patel. Which suits?
Thursday please. It’s Liam Brown.
✓ Booking made · Thursday 10:20 · task: send new-patient form
Sound familiar?

The calls you are missing today

Phones ring hot at opening time

Patients wait on hold or give up, and new patients ring the next clinic.

Reception is stretched

Your team is checking people in while the phone keeps ringing.

After-hours calls go nowhere

Messages pile up overnight and take the morning to work through.

What FrontDesQ does

Your AI front desk, set up for clinics

Pays for itself with
NZ$2,000+/mo

20 hours a week of extra reception cover

Pro costs well under half that and answers every call, including at opening time and after hours. Each new patient it books is worth years of visits. We expect a 5–10 doctor practice to use about 1,000–1,500 call minutes a month; busier months are charged at NZ$0.40 a minute.

Pricing

Most clinics start on Pro

Solo · Tradies & sole operators
NZ$149 /month

Answers your phone while you are on the job, books the visit and texts you the details.

Call minutes150
ExtraNZ$0.50/min
  • AI phone answering, 24/7
  • Job details texted to you
  • Books visits into your calendar
  • Urgent calls flagged straight away
  • Call summaries
Start a free trial
Starter · Small teams
NZ$290 /month

Answers calls and web chat for one location, books into your calendar and sends SMS confirmations.

Call minutes400
ExtraNZ$0.45/min
  • Everything in Solo
  • Web chat and email
  • SMS confirmations and reminders
  • Handover to staff
  • Up to 3 staff
Start a free trial
Multi-site · Groups & networks
from NZ$1,500 /month

One AI front desk across several locations, with reports that compare sites.

Call minutes4,000
ExtraNZ$0.35/min
  • Everything in Pro
  • Up to 5 locations
  • Cross-site reports
  • Priority support, named contact
  • SSO and data residency on request
Talk to us

Monthly, no lock-in. 14-day free trial with 60 call minutes, no card needed. Prices in NZD, excluding 15% GST.

Compare every feature →

Questions

Good to know

Will it give medical advice?

No. It books, answers practice questions and passes anything clinical to your team. Urgent symptoms are told to call 111 or Healthline.

Does it work with our diary?

It books into your FrontDesQ calendar. Practice management system links are on our roadmap; ask us about yours.

Stop missing calls

Live in about 10 minutes. Free for 14 days.

Start free →Book a 30-min demo