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AI receptionist for service businesses

Every call answered.
Every booking made.

FrontDesQ answers your phone, WhatsApp, SMS, email and web chat around the clock. It answers questions, books appointments, sends reminders and hands over to your team when needed.

No card needed for the trial · Bring your own AI key or use ours · Your data stays yours

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Example · a restaurant booking
🦷 Clinic💆 Spa🍽 Restaurant🎓 School✈ Travel
🎙 Talk
Hi, thanks for calling Riverside Bistro. How can I help?
Table for four on Friday?
I have 6:30 or 7:15. Which do you prefer?
Customers reach you on
Phone call
WhatsApp
SMS
Email
Web chat
AIReceptionist
FrontDesQ does
Books the appointment
Answers from your FAQs
Sends reminders
Hands over to staff
Follows up missed calls
Launch in four steps

No code. No JSON. Ten minutes.

Pick your industry

Clinic, restaurant, spa, trades, school, travel or general. Sensible defaults filled in.

Add your details

Hours, services, staff and FAQs. We never invent facts about your business.

Test it live

Chat or call your agent in a safe sandbox before customers do.

Turn on channels

Web chat goes live now. Phone, WhatsApp, SMS and email show their setup status.

Made for busy front desks

Templates that know your business.

✚

Clinics

Appointments, reminders, referrals. Never diagnoses; urgent calls go to staff.

"Is this a new or follow-up appointment?"
See how it works for clinics →
◍

Restaurants

Party size, seating, service windows and waitlist. Allergy questions go to staff.

"Booked: four guests, Friday at 6:30."
See how it works for restaurants →
✿

Spas & salons

Treatments, specialists, rooms and buffer times, with no overlaps.

"Mia has 2pm or 3:30 free on Thursday."
See how it works for spas & salons →
⚒

Tradies on the go

Answers while you are on the tools, books the visit and texts you the job details.

"Got it, a leaking tap in Ponsonby. Tomorrow at 8am suits?"
See how it works for tradies on the go →
▲

Schools

Admissions enquiries, tours and parent meetings. Never shares pupil records.

"I can book a campus tour. Which day suits?"
◆

Any service business

Service catalogue, staff bookings, enquiry capture and callbacks.

"I'll have someone call you back today."
Everything the front desk does

Big enough to deliver. Simple to run.

▦

Booking engine

Live availability, holds and confirmations. Built so the same slot can't be double-booked.

  • Staff, rooms & tables
  • Google & Microsoft calendars
  • Reschedule & cancel
✉

Unified inbox

Every conversation in one place, with AI summaries and one-click takeover.

  • Human handoff
  • Notes & tags
  • Callback tasks
☏

Natural voice

Short greeting, one question at a time, handles interruptions, transfers to staff.

  • Barge-in
  • Many languages
  • Call recording optional
⚿

Bring your own AI

Use your OpenAI, Gemini or Anthropic key, or our managed option. Costs shown clearly.

  • Encrypted key vault
  • Spend caps
  • Usage by channel
↻

Automations

Reminders, missed-call follow-ups and no-show recovery, without code.

  • Visual workflows
  • Quiet hours
  • Consent checks
▤

Reports

Calls answered, bookings made, enquiries recovered and cost per channel.

  • Per location
  • Export
  • Budget alerts
Hear the difference

Short, clear, human.

No long intros or menus. The agent leads with the answer, offers two or three times, and reads back the booking before confirming.

Hi, thanks for calling Riverside Bistro. How can I help?
Hi, a table for four on Friday?
Sure. What time works?
Around 7.
check_availability → 6:30, 7:15
I have 6:30 or 7:15. Which do you prefer?
7:15 please. It's Sam.
create_booking → confirmed · ref RB-4K7P
Booked: four guests, Friday at 7:15, under Sam. I've sent a confirmation.
Your customers' data stays yours

Built for trust from day one.

⛨

Isolated per business

Database-level isolation between businesses, tested on every release.

⚿

Encrypted keys

API keys and calendar tokens are encrypted and never shown again.

◎

Choose your region

Pick where your data is stored when you sign up.

☰

Full audit trail

See who made or changed every booking, whether AI or staff.

Simple plans

Start small. Grow when ready.

Call minutes included every month, fair per-minute pricing after that. Compare every feature →

Solo · Tradies & sole operators
NZ$149 /month

Answers your phone while you are on the job, books the visit and texts you the details.

Call minutes150
ExtraNZ$0.50/min
  • AI phone answering, 24/7
  • Job details texted to you
  • Books visits into your calendar
  • Urgent calls flagged straight away
  • Call summaries
Start a free trial
Starter · Small teams
NZ$290 /month

Answers calls and web chat for one location, books into your calendar and sends SMS confirmations.

Call minutes400
ExtraNZ$0.45/min
  • Everything in Solo
  • Web chat and email
  • SMS confirmations and reminders
  • Handover to staff
  • Up to 3 staff
Start a free trial
Multi-site · Groups & networks
from NZ$1,500 /month

One AI front desk across several locations, with reports that compare sites.

Call minutes4,000
ExtraNZ$0.35/min
  • Everything in Pro
  • Up to 5 locations
  • Cross-site reports
  • Priority support, named contact
  • SSO and data residency on request
Talk to us

Monthly, no lock-in. 14-day free trial with 60 call minutes, no card needed. Prices in NZD, excluding 15% GST.

Questions

Good to know

Will it make things up?

No. It only answers from the details and FAQs you give it, and only offers times your calendar really has free. If it doesn't know, it says so and creates a task for your team.

What happens if the AI can't help?

It hands the conversation to your staff with a short summary, or takes a callback request. Calls are never silently dropped.

Do I need my own phone number?

You can bring your number or get a new one. Phone and WhatsApp need a quick verification by the provider, which we guide you through.

Can I use my own OpenAI, Gemini or Anthropic key?

Yes. Keys are encrypted, and you can see exactly what each conversation used.

Stop missing customers

Your AI front desk, live today.

Start free →Book a 30-min demo